FAQ

1. What choose you?

A: ①OEM/ODM Service    ②Prompt response      ③Fast delivery

    ④Best Quality                ⑤Excellent service        ⑥1 year warranty

2. What is your MOQ

A: Different product has different MOQ. For OEM orders, our MOQ is 1000 pcs, but we can accept a small quantity for the products if we have them in stock

3. Can you print our logo on the product?

A: Yes, as a factory, we support OEM/ODM service. We can print your logo, company name, label, etc at your request. we focus on helping you build your brand and expand the market.

4. What kind of packaging do you offer?

A: We have color box/zip bag/opp bag available. The default packaging is zip bag, if you hope to get the color box packaging, we can send you the die-cut, you can design the packaging with your logo accordingly

5. What’s the delivery time of the order

A: If we have it in stock, the shipment could be prepared within 2 working days. For OEM orders, please contact us to discuss more details,

6. How much is the shipping cost?

A: The shipping cost depends on the shipment’s weight and volume. We can send the shipment to you by DHL/UPS(3-5 days)/FedEx/TNT/EMS(5-7 days)/Sea/Railway(25-38 days).  We will choose the best and safe shipping way as your required. We are also able to send shipments to your forwarder’s warehouse in Shenzhen.

7. Could I get the samples for the test before placing the order

A: Yes, we offer free samples for quality tests or other business purposes, but we kindly ask you to pay for the freight

8. Do you have MFI/CE/RoHS Certification?

A: Yes, we have MFI/CE/RoHS certification, please contact us for the details

9. How about a warranty:

A: We offer 12 months warranty.

10. What are the payment terms?

A: 30% deposit in advance, balance against inspection before shipment

11. What’s the payment way?

A: Paypal, Western Union, TT, Alibaba trade assurance

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